Shipping Policy
At Stick N Select, we aim to provide a reliable and smooth shipping experience for all customers. Please review our shipping policy below for important information regarding order processing, delivery timelines, and shipping procedures.
1. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation
- Orders are not processed, shipped, or delivered on weekends or public holidays
- Processing times may vary during peak seasons, promotions, or high order volumes
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
2. Shipping Time & Delivery
Estimated delivery times generally range between 5–10 business days, depending on:
- Shipping destination
- Courier availability
- Local delivery conditions
Please note that delivery times are estimates and are not guaranteed.
3. Shipping Charges
Shipping fees, if applicable, are calculated and displayed during checkout before payment is completed.
Occasionally, we may offer promotional free shipping on selected orders or regions.
4. Order Tracking
After your order has been shipped, tracking details will be sent to your registered email address.
Tracking updates may take up to 24–48 hours to appear after shipment confirmation.
5. Shipping Delays & Exceptions
Delays may occur due to circumstances beyond our control, including but not limited to:
- Incorrect or incomplete shipping information
- Courier service disruptions
- Severe weather conditions
- Customs delays
- High seasonal demand
- Natural events or transportation interruptions
Stick N Select is not responsible for shipping delays caused by external factors once the order has been handed to the shipping carrier.
6. Lost, Damaged, or Missing Packages
If your order arrives damaged, incomplete, or appears lost, please contact us within 48 hours of delivery or the expected delivery date.
Please include:
- Your order number
- A description of the issue
- Photos of damaged items or packaging if applicable
We will review the issue and work toward an appropriate resolution.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
We are not responsible for delays or delivery issues caused by incorrect addresses or incomplete information submitted during the ordering process.
8. International Shipping
International shipping availability may vary depending on the destination country and local shipping regulations.
Additional customs duties, taxes, or import fees may apply and are the responsibility of the customer.
9. Contact Us
If you have questions regarding shipping or your order status, please contact us:
Stick N Select
Email: info@sticknselect.com